Medical Secretary - Gastroenterology and Hepatology

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

• 1. To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
• 2. To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
• 3. Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews
• 4. Support consultants in non clinical activities, ie preparing presentations documents, taking minutes of meetings, set agendas, circulate supporting documents etc.
• 5. Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
• 6. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
• 7. Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
• 8. Ensure all correspondence relating to patient care is acted upon in a timely manner.
• 9. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

We offer flexibility in the workplace, opportunities for agile working and University Hospital Liverpool Group and offer a wealth of staff benefits, including discounted gym memberships, car lease schemes and free onsite health, and wellbeing activities such as Zumba classes, smoking cessation, Pilates.

The successful candidate should possess fast, accurate keyboard skills, medical terminology would be an advantage, as would previous experience working within an NHS office environment. We are looking for a motivated, initiative-taking team member, who enjoys working within a demanding environment, enjoys interaction with both patients and colleagues, showing care, compassion and kindness.

• Educated to GCSE/O Level standard/equivalent or higher
• Knowledge of medical terminology
• Secretarial Qualification or equivalent experience
• RSA/OCR Typing/Word processing Level 3 or equivalent
• RSA/OCR Audio typing Skills Level 3

• ECDL or equivalent
• Shorthand, Essential criteria
• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Demonstrable experience working in an NHS office environment as a medical secretarial, Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Organisation Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Ability to work individually or as part of a team
• Legible handwriting
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills

• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate
• Capability to adapt to most situations
• Eager to learn
• Ability to maintain control of stressful/sensitive situations, Comply with Trust policies and procedures
• Ability to show understanding and appreciation of the need to maintain confidentiality in all matters
  - Data Protection Act
• Ability and willingness to undergo further training in accordance with the needs of the post

University Hospital Liverpool Group comprises Aintree University Hospital,…