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Virtual Care Advocate - Tier 1; Cohort

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Lever, Inc.
Full Time position
Listed on 2026-10-04
Job specializations:
  • Healthcare
    Health Education & Promotion
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Virtual Care Advocate - Tier 1 (January Cohort)

Included Health is seeking a Virtual Care Advocate to serve as the front door to our virtual care experience, guiding members across phone and messaging channels and connecting them to the right services based on health plan or client package types.

You will resolve routine issues at first touch, document clearly, and escalate as needed to Technical Support or downstream teams, while upholding HIPAA confidentiality and a member-first approach.

Consider building your career as a Virtual Care Advocate
- Tier 1 (January Cohort) at Lever, Inc.

Are you ready to take on the Virtual Care Advocate
- Tier 1 (January Cohort) role at Lever, Inc.?

We would love to welcome a new Virtual Care Advocate
- Tier 1 (January Cohort) to our organisation in United States.

For the Virtual Care Advocate
- Tier 1 (January Cohort) position at Lever, Inc., we are reviewing applications now.

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