Clerk V - Achn Heart & Vascular Clinic

Posted:
Oct 1, 2026, 8:42:58 PM

Closing Date:
Oct 16, 2026, 4:59:00 AM

Full-time

Shift Start Time: 9:00 A.M.

Shift End Time: 5:00 P.M.

AFSCME 1111 Health and Hospital Systems

$25.148 STARTING HOURLY

Health and Hospital Systems

LOCATION: ACHN HEART & VASCULAR CLINIC - STROGER

SHIFT: 9AM - 5PM

Under general supervision, performs a variety of clerical functions requiring discretion and independent judgment. These include patient registration, scheduling, and filing. Answers all calls and directs them to appropriate department. Contacts patients for follow up as needed. May act as lead worker, all duties are performed in a highly confidential manner.

• Provides customer service to the patients, family, and significant other
• Verifies patient information and registers patient in Electronic Medical Records (EMR)
• Assists patient with using patient portal
• Distributes information to patients as directed by clinical providers
• Assists patients with transportation needs and makes follow-up call, as needed
• Copies and/or scans documents, as needed
• Answers calls and routes them appropriately
• Sorts and distributes mail
• Prints and distributes depart/discharge documents
• Performs other duties as assigned

• High school diploma or G.E.D. certificate
  is required(must provide proof at time of interview)
• Two (2) years of clerical experience within a healthcare or customer service setting
  is required

• Knowledge of patient registration database system
  is preferred
• Hospital registration experience
  is preferred
• Bilingual (English / Spanish)
  is preferred

• Knowledge of clerical and standard office practices and procedures
• Skilled in the use of standard office equipment
• Demonstrate good phone and email etiquette skills with strong response times
• Excellent verbal and written communication skills to work with all levels of individuals internally and externally
• Demonstrate the ability to use word processing and database software
• Ability to communicate with a diverse environment and communicate with tact and courtesy.
• Ability to understand and follow oral and written instructions
• Ability to multi-task and prioritize assignments
• Ability to lift ten (10) pounds
• Ability to sit, stand and bend for periods of time
• Ability to travel, as required
• Ability to work flexible hours

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must
:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?" /li
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing.
  
  Please note:
  
  If you have…