Event Manager

Duties and Responsibilities

• Work with both the University community and external clients on meetings, events, and conferences for meeting room reservations and summer lodging in the residential halls available at all campuses, as well as year-round the Baumhart Suites River North.
• Manage the hiring, training, and supervision of up to 90‑100 student staff to support lodging and event operations.
• Work directly with clients on their lodging assignments: guest check‑in/out, payment processing, lodging room setups/changeovers, housekeeping support, customer service support for day/night requests and overnight accommodations.
• Be available evenings and weekends, and holidays to handle and troubleshoot emergencies and needs of clients and guests.
• Develop and train student staff on job responsibilities and emergency evacuation.
• Track and maintain inventory that is critical to the support of events and the conference housing operation (linens, pillows, toiletries, cleaning supplies, etc.).
• Work closely with campus partners including Facilities, Catering, Campus Safety, etc. on event and guest lodging information when needed.
• Manage the various inquiry mailboxes to include Loyola Lodging and conferences daily, and respond to potential clients.
• Assist in the coordination and implementation of event risk management, evacuation, contingency plans and drills for student staff, clients, and guests.
• Create and manage client quotes, invoices and contracts for events and lodging spaces.
• Develop and manage the annual budget for Conference Services—lodging and event AUs.
• Work closely with the Manager of Marketing & Sales to ensure revenue goals for Conference Services lodging and events are met/exceeded on an annual basis.
• Track student worker hours and payroll to ensure expenses are kept within allotted budgets.
• Track student payroll to ensure Federal Work Study funds are used for eligible students.
• Manage purchasing of supplies for all Conference Services events and lodging operations.
• Provide oversight and supervision to the student support team during designated shifts, including building operations managers and attendants, and event and information assistants in executing the daily facility plan (training and corrective action).
• Work with lodging and event software to ensure information is entered correctly and follows procedures and protocols so that all reports to be generated are run correctly.
• Perform month‑end close procedures for efficient and effective accounting practices.
• Create staff schedules, post shifts, and conduct performance feedback and disciplinary actions.
• Manage the facility during designated shifts (open, close or mid‑day) by providing oversight of facility operations and event setups according to event management software, 25
  
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• Serve as the point of contact with visitors and clients while providing quality concierge and customer service including support for Baumhart hotel/25fl.
• Organize meetings, workshops, seminars, and other special events through the university scheduling system 25
  
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• Track and maintain facility‑related inventory that is critical to the support of events and assist with the setup of equipment for events.
• Assist with various projects as they arise.
• Work with special events and exhibits at LUMA.
• Perform additional duties as required.

Bachelor's degree supplemented with 3 or more years of experience working in facilities, project management or related field. An equivalent combination of experience and education may be considered.

High School Diploma or equivalent required. Bachelor's degree preferred. 1‑2 years of event and/or housing (hotel, hospitality industry) experience.

Word, Excel, PowerPoint, Apple and Microsoft computer knowledge.

Yes

Yes

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed
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Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy
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01/07/2026