Assistant Food and Beverage Manager - Embassy Suites Chicago Mag Mile

Overview

Assistant Food and Beverage Manager - Embassy Suites Chicago Downtown Mag Mile (HOT0C9RV
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The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is searching for an Assistant Food and Beverage Manager to join our Food and Beverage team. If you have a passion for customer service, consider joining our team.

The ideal candidate has an outgoing personality, 1-2 years of leadership experience in food and beverage, a genuine passion to create memorable experiences for guests, and a drive to grow with the team.

What are the benefits of working for Hilton?

Hilton supports the mental and physical wellbeing of Team Members through innovative programs and benefits, including:

• Go Hilton travel program: 100 nights of discounted travel
• Access to pay when you need it through Daily Pay
• Hilton Shares: employee stock purchase program (ESPP) with a 15% discount
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks for eligible Team Members, including partners and adoptive parents
• Debt-Free Education through Guild Education for degrees and certifications
• Flexible shifts and days off
• Comprehensive health insurance coverage for you and your family, including Telemedicine
• Mental health resources including free counseling through EAP
• 401K plan with company match

* Available benefits may vary depending on property-specific terms and conditions of employment

The estimated annual salary for this role is between $60,000 and $63,000 and is based on applicable and specialized experience and location.

What will I be doing?

As an Assistant Manager of Food and Beverage, you would assist in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) to deliver outstanding guest service and financial profitability. Responsibilities include, but are not limited to:

• Assist in the management of Food and Beverage operations, including guest service, food and beverage quality, inventory management, outlet reservations, systems management, budget and forecasting, marketing, report generation, department management, and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance, including supervision, development, scheduling, counseling and evaluations, and recognition
• Meet and greet guests, respond to inquiries and issues promptly and courteously, and resolve guest concerns
• Monitor and assess service and satisfaction trends, address issues, and implement improvements
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

What are we looking for?

Hilton seeks individuals who exemplify our Vision, Mission and Values and the following attributes:

• Hospitality – delivering exceptional guest experiences
• Integrity – doing the right thing, all the time
• Leadership – leaders in our industry and communities
• Teamwork – team players in everything we do
• Ownership – accountable for actions and decisions
• Now – operate with urgency and discipline
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a leading global hospitality company spanning luxury to mid-priced hotels. Hilton has a long-standing commitment to providing exceptional guest experiences and a strong culture centered on our Team Members and guests.