Bellperson - DoubleTree Hotel Chicago Magnificent Mile

Position: Bellperson - DoubleTree by Hilton Hotel Chicago Magnificent Mile
Double Tree by Hilton Hotel Chicago Magnificent Mile is looking for a Bellperson to join their amazing team

Tucked between Magnificent Mile shopping and Navy Pier attractions, our location makes exploring Chicago easy  We're a 10 minute walk from 360 CHICAGO, Millennium Park, and the CTA Red Line

This person is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability

** Pay** : $15 per hour

** Shift Pattern:
** 7am   3pm and 3pm   11pm  must be available for both shifts

Availability:
Union Position which requires complete open availability  Days/evenings/weekends/holidays    We are NOT able to accommodate schedule restrictions and full time hours are not guaranteed   Hours and schedule are based on Seniority and Business Needs and may be minimal at times until seniority is established

** The Benefits** - Hilton is proud to have an award winning workplace culture ranking 2 Best Company To Work For in the U S   (Use the "Apply for this Job" box below). greatplacetowork com/certified company/1000367

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to your pay when you need it through Daily Pay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best in Class Paid Time Off  PTO
+ Supportive parental leave
+ Employee stock purchase program  ESPP    purchase Hilton shares at 15% discount
+ Debt free education   hilton com/corporate/news/hilton announces new education benefit through partnership with guild education :
Access to a wide variety of educational credentials  ex  college degrees, high school completion, English language learning, digital literacy, professional certificates and more

Available benefits may vary depending upon property specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

** What will I be doing?*
* As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability  Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Greet and escort arriving and departing guests to and from their accommodations
+ Retrieve and transport guest luggage
+ Inspect guest rooms and acquaint guests with these rooms and their features
+ Respond to guest inquiries and requests in a timely, friendly and efficient manner
+ Organize and store luggage, as needed, according to guidelines
+ Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
+ Ensure messages and faxes are regularly delivered throughout the day
+ Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
+ Drives property designated vehicles to and from guest destinations such as guest room or local airport, as needed
+ Assist in the maintenance, appearance and functionality of equipment

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands   hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

*
* Title:

** _Bellperson  …