Housekeeping Manager

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 10 established centers:
Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2027.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.

As a Housekeeping Manager, you will oversee the Locker Room Attendants and Laundry Attendants, ensuring that all housekeeping services meet AIRE's standards. You will provide leadership for each team, including recruiting, training, and engagement. Your hands‑on approach will be essential in guaranteeing the upkeep of the bathhouse. You will play an integral role in providing clients with the exceptional service and experience that AIRE is known for.

• Cleaning and Maintenance
  • Manage locker, laundry, and overnight cleaning team performance.
  • Guarantee cleaning and sanitation processes set by AIRE protocols are met.
  • Ensure proper functioning of the site's laundry processes and deliverables.
  • Ensure proper use of company products and equipment used for housekeeping.
  • Monitor performance of external (e.g. vendors) cleaning/laundry employees.
  • Oversee inventory pertaining to cleaning, locker room and laundry supplies, and place necessary orders.
  • Submit weekly reports of incidents, improvements, and events of interest to upper management.
• Client Experience
  • Ensure the well‑being and comfort of clients in locker rooms by providing them with the necessary products available.
  • Ensure the facility meets AIRE's standard of tidiness and cleanliness.
  • Assist clients with queries and questions they have about their experience, especially pertaining to the locker room.
• People Management
  • Recruit, train, and develop the Housekeeping Team.
  • Provide individual feedback and propose training plans for all supervised teams.
  • Create and implement schedules for all supervised teams.

• Minimum of 3 years' experience leading a Housekeeping or Guest Service team is required.
• Prior experience in luxury hospitality, wellness, or related sectors is preferred.
• Strong sensitivity to luxury service standards, with a deep understanding of personalized guest care, meticulous detail, and creating exceptional atmospheres.
• Excellent leadership, organizational, communication, and problem‑solving skills.
• Ability to work in a dynamic environment.
• Passion for delivering outstanding guest experiences and embodying AIRE’s brand values.
• Flexibility to work shifts, including weekends and holidays.

• Earn a competitive salary of $70,000 annually.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO (15 days).
• Sick days (5).
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (Tickets At Work ).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.