Room Attendant - Waldorf Astoria Chicago

Job Description

Room Attendant – Waldorf Astoria Chicago (Job Number: HOT0

CCE3)

Waldorf Astoria Chicago, 11 East Walton, Chicago, 60611

Waldorf Astoria is looking for a Room Attendant to join the team in Chicago's Gold Coast!

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets.

This includes a restaurant, 2 bars, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: $26.50, based on applicable and specialized experience and location.

Union Position: This position is part of the Local 1 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

We look for demonstration of the following values and attributes:

• Hospitality – Passionate about delivering exceptional guest experiences
• Integrity – Do the right thing, all the time
• Leadership – Leaders in our industry and in our communities
• Teamwork – Team players in everything we do
• Ownership – Own actions and decisions
• Now – Operate with a sense of urgency and discipline
• Quality
• Productivity
• Customer Focus