Talbott Hotel - Front Desk Assistant Manager OEM

Address 20 E Delaware Pl, Chicago, IL, 60611

Compensation $65,000.00 - $70,000.00/year

At Aimbridge Hospitality, we’re all about creating unforgettable guest experiences—and as our Front Desk Assistant Manager OEM, you’ll be right at the heart of it. Working side‑by‑side with the Front Desk Manager, you’ll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. You’ll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about.

This position is an overtime‑eligible manager (OEM); overtime applies and is calculated accordingly.

• Service with a Smile: Friendly face guests and team members count on. Deliver top‑notch service that makes people feel right at home.
• Lead the Way: Motivate, coach, and guide the front desk crew like a pro—keeping standards high, operations smooth, and the vibe positive.
• Problem‑Solving Powerhouse: Spot issues before they become problems and handle guest concerns with calm, quick thinking.
• Master of the Details: From managing room revenue to keeping systems running, possess the financial smarts, organizational skills, and tech know‑how.

• 2‑year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience.
• 3‑5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Those hired into full‑time positions, after an initial waiting period, are eligible for the following benefits:

• Daily Pay
  —Ask your recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Located in Chicago’s Gold Coast Historic District, our newly renovated hotel is ranked “best of” by many travel sites. It’s perfect for those who appreciate the impeccable, the refined, and the clever. Just steps away from the iconic Magnificent Mile on Michigan Avenue, our hospitality is for guests who savor the finer things but are not interested in formality. Talbott Hotel is defined by its timeless modern architecture, well‑appointed yet comfortable décor, and exceptional personalized customer service.

We have top‑of‑the‑line amenities and behind‑the‑scenes technologies, but we are most proud of the awards and accolades that praise our welcoming staff.

At Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance across our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. Honesty and humility are as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally.