Catering Sales Manager

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit 

The ability to model Choice's Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

As a Catering Sales Manager, you will be primarily responsible for ensuring that revenue goals

are achieved or exceeded by proactively prospecting, closing and facilitating catering business

opportunities; as well as event execution to ensure guest satisfaction.

Key Responsibilities

Achieves market share and revenue goals by working with the Director of Sales

(Marketing)/Director of Catering (Convention Services) on individual and team goals

within assigned market segments

o Prepares proposals and contracts that are geared to maximize profit while

satisfying client needs

Responds to Request For Proposals (RFPs) as they relate to customer

inquiries in alignment with brand standards

o Communicates booked and assigned clients' requests to all departments in an

effective and timely manner via group resume(s) and details Banquet Event

Orders (BEOs)

o Solicits files on a timely basis to confirm business

Uses outside sales calls, prospecting, hotels tours and hosting of clients

to solicit new business

Delivers and sells hotel's features and benefits to meet clients' needs

o Contacts in-house customers to retain and grow existing business, repeat

bookings or referrals to other Radisson Hotels

o Reviews individual goals on a weekly basis; recommends and takes appropriate

actions to achieve objectives in key result areas

Ability to pivot in both markets and team role pending changing economic

and team dynamics

o Ensures maximum occupancy, daily, by performing follow-ups on progress of

groups booked with events services team and meeting planners

o Ensure all materials used are in accordance with brand standards

o Potential travel to trade shows and customer events, representing RHGA and

your hotel within company expectations

Participates in the development and implementation of business strategies for the hotel

which are aligned with Radisson's overall mission, vision values and strategies

o Develops and implements strategies for achieving individual sales goals

Maintains proper flow of information to sales team, reviews sales work file of assigned

accounts

o Assists with the completion of monthly booking report(s)

o Prepares reports and forecasts as necessary to improve management decision

making and critical evaluation of work activities

Creates 100% guest satisfaction by providing the Radisson experience through

performance that demonstrates the standards of, genuine hospitality and exceeding

guest expectations

o Gives personal attention, takes personal responsibility, and uses teamwork when

providing guest service

o Listens, apologizes with empathy, finds a solution, and follows through when

resolving guest problems

o Provides Yes, I Can! genuine hospitality and teamwork on an ongoing basis

o Assumes the responsibility to notice when the guest is not satisfied and uses

their best judgment as to when it is appropriate to use the 100% Guest

Satisfaction

Performs other duties as required by Management to provide 100% Guest Satisfaction

and genuine hospitality to our Guest

Responsibility #1 (70%):

Sales initiatives, managing RFPs, detailing BEOs. generating…