Assistant Director of Food + Beverage

Salary Range: $90,000.00 To $95,000.00 Annually

Responsible for and committed to creating an unparalleled guest, member, and resident experience within a luxury hospitality environment. Oversees the activities of key guest and member contact departments, including but not limited to the hotel’s F&B operations comprised of Terrace 16, Kitchen, Banquet Operations, Rebar, Room Service, and Bars. Maximizes profitability as well as guest and associate satisfaction. Implements and oversees the daily quality processes at the hotel and the development and execution of strategic initiatives.

Acts as the Director of Food & Beverage in the absence of him/her. Consults with the General Manager where required.

• Direct the activities of key guest contact departments, including Terrace 16, Kitchen, Banquet Operations, Restaurants, Room Service and Bars by giving guidance, leadership and instruction to department heads.
• Manages the day-to-day operation of Terrace 16.
• Reviews forecasts and balanced scorecard. Directs Hotel actions required to maximize profitability, increasing service levels, and improving associate satisfaction in the aforementioned departments.
• Assists in the execution of all property Capex projects.
• Ensures Hotel implementation and compliance with the daily quality process of Trump Hotels procedures as well as Service Standards.
• Leads planning committee/department heads to ensure overall profit, service, and associate satisfaction & engagement goals are met or exceeded.
• Speaks with and responds to guests regarding service challenges.
• Ensures Associate Satisfaction.
• Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel. Partner with Director of Human Resources to develop the skills and abilities of direct reports, monitor high potential department heads, associate activity and ensure their growth within the company.
• Conducts weekly F&B and general property inspections.
• Assists in conducting all front-of-house Food and Beverage interviews and follow hiring procedures according to SOP's. Actively supports Human Resources with recruiting efforts. Ensures that all managers are in compliance with the standards in their interviewing and hiring procedures.
• Communicates with Guests, handles Guest Complaints and is present on the floor during all high activity periods.

• Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc. Lobby Ambassador Programs.
• Ensure guest reservation policies, standards and procedures are met.
• Attends industry meetings and participates in external industry organizations.
• Participates in and maintains active community relations.
• Participates in corporate activities and meetings, as requested.
• Assimilates into Trump Hotels culture through understanding, supporting and participating in all elements of the Trump Cultural Cornerstones/Circle of Commitments.
• Demonstrates working knowledge of the service standards.
• Regular attendance in compliance with the standards, which may be established by Trump Hotels from time to time, is essential to the successful performance of this position.

Frequency Key:
Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours.

• Walking Frequent
• Crouching/Bending/Stooping Occasional
• Reaching Occasional
• Grasping Occasional
• Pushing/Pulling Occasional
• Near Vision Frequent
• Far Vision Occasional
• Hearing Frequent
• Talking Constant
• Smell Frequent
• Lifting/Carrying(# lbs) Occasional – up to 25 lbs.
• Travel Occasional

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The Hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

• Ability to coordinate processes that align marketing, hotel operations and revenue management to enhance…