Luxury Guest Relations Director — Elevate VIP
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-28
Listing for:
HSH Group / The Peninsula Hong Kong
Full Time
position Listed on 2026-06-28
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services, Hotel Management
Job Description & How to Apply Below
The Peninsula Chicago is looking for a Director of Guest Relations in its Rooms Division team. In this crucial role, you will set the strategic direction for Guest Relations and ensure an exceptional personalized guest experience.
You will lead a team dedicated to service excellence while overseeing the entire guest journey from pre-arrival to post-departure engagement. This role requires a strong background in luxury hospitality and exceptional leadership skills.
The position offers a competitive salary between $80,000 and $90,000 annually and an excellent benefits package.
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