Front of house manager

Join Our Team as a Front of House Manager at Cafe (South Loop)!

Looking for an exciting opportunity to lead and inspire in a vibrant café environment? Cafe (South Loop) in Chicago, IL, is searching for a passionate and experienced Front of House Manager to oversee our customer-facing operations. If you thrive in a fast‑paced setting, love creating memorable guest experiences, and have a knack for leadership, we’d love to hear from you!

As the Front of House Manager, you’ll play a key role in ensuring our café runs smoothly and our guests leave with a smile. Your responsibilities will include:

• Leading and managing the front‑of‑house team to deliver exceptional customer service.
• Overseeing daily operations, including opening and closing procedures.
• Managing reservations, waitlists, and guest flow to optimize the dining experience.
• Training and mentoring staff to uphold our high standards of service.
• Handling customer inquiries, feedback, and resolving any issues promptly.
• Collaborating with the kitchen team to ensure seamless service.

We’re seeking someone with:

• 1 year of experience in a similar role or in hospitality management.
• Strong leadership and communication skills to motivate and guide a team.
• A customer‑first mindset and a passion for creating positive guest experiences.
• Excellent organizational and problem‑solving abilities to handle a dynamic environment.
• A professional demeanor with the ability to remain calm under pressure.

At Cafe (South Loop), we care about our team as much as we care about our guests. Here’s what we offer:

• Subsidized medical benefits to support your health and well‑being.
• Free meals during your shifts to keep you fueled and energized.
• Commuter benefits to make your journey to work more convenient.

Cafe (South Loop) is a welcoming and lively café located in the heart of Chicago’s South Loop. We pride ourselves on providing exceptional food, drinks, and service in a warm and inviting atmosphere. Our team is passionate, hardworking, and dedicated to creating a space where both guests and employees feel valued.

If you’re ready to take the next step in your hospitality career, we’d love to meet you! Apply today and become a part of the Cafe (South Loop) family. Let’s create unforgettable experiences together!