Lead Host

Company Overview

Black Briar is a Bold American Tavern built on live-fire cooking, a serious raw bar, and hospitality that runs deeper than service. We are opening in Chicago's West Loop and building something meant to last - a restaurant with institutional character, operational discipline, and a genuine point of view.

The lead host oversees front-of-house operations, managing guest arrival experiences, reservation systems, and seating flow while mentoring the host team. Lead Host will have strong communication and interpersonal skills, with the ability to create a welcoming and positive environment for guests and staff.

Job Summary

• Greet customers as they enter and seat them promptly
• Handle all incoming phone calls and reservation inquiries
• Organize menus and reservations
• Communicate effectively with customers
• Work under the guidance of our FOH managers
• Ability to multitask calmly and under pressure
• Use tact and good judgment when dealing with guest challenges and respond to guests with patience and courtesy

Qualifications + Skills

• Ability to provide the best customer service in a professional manner
• A positive attitude and ability to work well under pressure with all restaurant staff
• Does high-quality work while unsupervised
• Maintain cleanliness in all areas of the host stand, including counters, menus, computer, shelves, and storage areas
• Strong leadership skills to train and motivate the host/hostess team.
• Must be available to work flexible hours, including evenings, weekends, and holidays.

• Salary Range: $20-$26
• Health benefits with employer contribution
• 401K + company match
• Employee dining benefit
• Competitive pay
• Development opportunities

Black Briar is an equal opportunity employer. We are committed to building a team that reflects the city we are proud to call home.