Host - Front Office

Front Office Host – Chicago Athletic Association (CAA)

Join our team as a Front Office Host at the Chicago Athletic Association in Chicago, IL. The role includes handling the guest registration process, communicating hotel services and promotions, and responding to guest inquiries. This is a highly visible role where you will welcome guests, facilitate smooth experiences, and represent the hotel’s brand.

Hourly rate: $23.75 (eligible for overtime).

• Medical, Dental, Vision Insurance (after 30 days of employment)
• Retirement Savings Plan (after 30 days of employment)
• Employee Stock Purchase Plan (eligible after 1 year)
• Short-term Disability
• Basic Life Insurance
• Paid Family Bonding Time & Adoption Assistance (eligible after 1 year)
• Up to 15 days of earned PTO during the first year of employment
• Paid Holidays upon hire
• Monthly Fitness Membership Reimbursement (available after 90 days)
• Qualified Parking & Transportation Tax Exemption (subject to eligibility)
• Colleague Discount Rate and Complimentary Room Nights (offered based on availability)
• Flexible Spending Account
• Complimentary Meals during shift (available in colleague dining room)
• Complimentary Access to Headspace and discounts at various retailers

• Process guest registration and payment forms.
• Communicate hotel services, promotions, and policies.
• Respond to guest inquiries promptly and professionally.
• Serve as the face of CAA, delivering a positive guest experience.

• Previous experience in hospitality/front desk or similar role.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods.
• Availability to work afternoons, evenings, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Chicago Athletic Association is dedicated to building a diverse, inclusive, and authentic workplace.