Bartender

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit 

The ability to model Choice's Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of the Bartender is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency.

Creates 100% guest satisfaction by providing the service brand behavior, Yes I Can! genuine hospitality and by exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

Performs other duties as required to provide the service brand behavior and genuine hospitality

Provides prompt, quality service to customers of banquet bar by preparing beverages and serving guests in accordance with RHG Managed Hotels standards

Provides service to customers by suggesting a cocktail/wine or non-alcoholic beverages and up-selling to premium products as appropriate

Maintains adequate levels of beverages and glassware at all times; displays beverages in an attractive fashion on cart

Maintains cleanliness of banquet bar cart at all times

Maintains knowledge of bar cart inventory and wine selection to respond properly to customer questions

Demonstrates a thorough knowledge of beverage recipes and mixing procedures

Adheres to legal and/or Managed Hotels policies and standards

Understands and follows the laws and guidelines for beverage service

Handles cash, checks and/or credit cards in accordance with Radisson policies

Records accurate consumption at the end of each function and reports to supervisor

Requirement/Skills

Must be able to obtain and hold a valid Bartender's License

Must be 18 years of age, or older

One (1) year pervious bartending experience in an upscale environment preferred

Thorough understanding of safe and perceptive service

Excellent customer service and verbal communication skills

Ability to do basic math and handle cash

Ability to work with Point of Sale systems

Highly organized - demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time

Physical Demands

Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally

Ability to maneuver up to 150 pounds, occasionally, for short periods of time

Able to set up and take down tables, chairs, stages and other banquet meeting fixtures

Ability to push and pull carts weighing up to 200 lbs, occasionally

Ability to stand for extended periods of time, constantly

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times

his position description is not intended to create, nor is it to be construed, as…