PM Lead Housekeeper

Description

The Blackstone, Autograph Collection is proudly owned and operated by Vinayaka Hospitality (VH). As the managing company, VH serves as the employer and is responsible for all employment-related decisions, including hiring, compensation, benefits, and workplace policies.

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. With a passion for hospitality and a practical, results-driven approach to hotel management, VH collaborates with leading global brands—including Hilton, Marriott, Hyatt, and Wyndham—to successfully manage a growing portfolio of properties across diverse markets.

We are proud to welcome The Blackstone Hotel to our portfolio as part of our continued expansion. Located on Michigan Avenue in downtown Chicago, The Blackstone is one of the city’s most iconic historic hotels. Originally opened in 1910, it has long been recognized as a landmark in Chicago hospitality, known for hosting presidents, dignitaries, and distinguished guests from around the world.

Today, it offers a unique blend of timeless character and modern sophistication.

At VH, we are committed to growth—both for our properties and our people. We take a proactive and agile approach to sales, marketing, and revenue strategy, allowing us to adapt quickly to changing market conditions. Equally important, we invest in our associates by creating an environment where individuals can grow, succeed, and make a meaningful impact.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply—you may be a great fit for this or future opportunities within VH.

• 8 Paid Holiday plus a 5 Sick day
• 40 hours of vacation on a first-year anniversary, and 80 hours of vacation until 10th anniversary
• Eligible to enroll in medical insurance under the terms specified in Local 1 Unite HERE Health & Welfare plan
• Eligible to enroll in dental insurance under the terms specified in Local 1 Unite HERE Health & Welfare plan
• Eligible to participate in the pension fund under the terms specified in Local 1 Unite HERE Retirement Fund plan
• Pre-paid legal benefits
• Short term and life insurance coverage as specified in the funds covered by collective bargaining agreement
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more

Provide exceptional customer service to guests of the hotel on the PM shift by upholding housekeeping standards of cleanliness in all areas of the hotel, by ensuring all available rooms are clean and ready to sell, by responding to all guest calls according to brand standards, distributing uniforms to associates, performing turndown for services upon request, and by following all safety rules and regulations.

• Maintain a clean and professional appearance according to hotel standards
• Demonstrate a cheerful and courteous demeanor at all times
• Remain alert and attentive to guests needs/inquiries at all times
• Respond to guest requests in a timely and professional manner according to brand standards
• Work well alone and as part of a team
• Respond to guest calls
• Distribute and attend to uniform needs of associates.
• Follow all safety guidelines to ensure safety and protection of self, associates and guests.
• Use proper chemicals, tools and equipment for cleaning
• Stocks cart according to hotel standards as well as safety protocol
• Turns in all Lost & Found Immediately to security according to hotel standards
• Immediately report maintenance deficiencies and items in need of repair through Empower or through proper reporting systems
• Complete daily, weekly and quarterly cleaning checklists in a timely and professional manner
• Inspect and maintain the cleanliness of the Guest Rooms according to hotel and brand standards (ensure that the following has been completed: clean windows, doors, walls, closets and fixtures, wash shower walls and tub, cleans toilet(s), wipes exposed pipes, cleans mirrors, sink(s) and walls, replaces towels, soaps and all room amenities and collateral that has…