Concierge - Sofitel Chicago Magnificent Mile

Location Description

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

Our luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel. Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.

Joy in each extraordinary experience

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

A career that lets your passion shine

In this prestigious role as a Concierge, your passion for service and excellence will elevate our guests' experiences to extraordinary levels of satisfaction. As the embodiment of luxury and personalized care, you will showcase your expertise in creating moments of distinction that linger in the hearts of our guests, leaving an indelible mark on their memories.

Sofitel Chi Magnificent Mile-CHIMM

What you will bring to the role

You bring a service‑focused personality, complemented by exceptional communication skills and a polished professional presentation, essential for delivering unparalleled guest experiences. Your strong interpersonal abilities and creative problem‑solving skills enable you to lead by example, fostering collaboration and inspiring those around you. Keeping up‑to‑date with events in the city and extensive knowledge of local venues will make you an invaluable asset in creating memorable moments for our guests.

Being a Les Clefs d'Or member is desirable and we are open to assisting you with obtaining membership if interested.

What We Offer

Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Compensation: $27.23 per hour

• Comprehensive Medical, Dental and Vision coverage.
• Employer Provided Life & Disability Insurance – Additional Voluntary coverage available.
• Employer provided Short & Long Term Disability.
• Supplemental Health Plans:
  Critical Illness, Accident and Legal available.
• 401(K) retirement saving program with employer matching.
• Employee Assistance Program & Wellness Benefits
• Paid Time Off including:
  Personal Days & Paid Time Off. Select Holidays, Jury Duty & Bereavement Pay
• Employee Perks, including: exclusive room rate discounts at all properties worldwide, Ventra Transit Benefits, Discounted Pet Insurance and Press Reader Access
• Complimentary meals in our Heartist Café
• Career development opportunities within the hotels

All your information will be kept confidential according to EEO guidelines.

Successful candidates must be legally eligible and have current work authorization to work in the United States.