General Manager

At Olympia Hospitality and The Sophy Hotel, the General Manager maximizes hotel value by achieving revenue growth, expense control, excellent guest service, and maximization of human resources. The General Manager develops and/or maintains all hotel operations consistent with Olympia Hotel Management values and standards.

$140,000-$160,000 per year plus a quarterly bonus plan

• Local Candidates Preferred

• Health Coverage:
  We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. With FSA and HSA options.
• 401K plan with discretionary yearly match.
• Paid group term life insurance, 50% shared cost short-term disability, optional employee paid life insurance.
• Robust PTO plan and 7 paid holidays; earned wage access program.
• Employee Assistance Program, sober support network, recovery-friendly workplace.
• Exclusive hotel travel discounts; additional benefits may be available based on property locations.

• Leadership – motivate, mentor, coach & counsel others.
• Customer Service – deliver hospitable, attentive, friendly, and efficient service; demonstrate patience, tact, and diplomacy.
• People Skills – collaborate, create rapport, and work effectively.
• Communication – listen and communicate professionally, both verbally and in writing.
• Problem‑Solving & Analytical – identify, analyze, resolve issues; recommend and implement best practices.
• Judgment & Discretion – handle confidential and sensitive information.
• Organizational & Time Management – schedule time, multi‑task, prioritize, follow through, work efficiently with limited supervision.
• Aptitude & Adaptability – learn quickly, adapt to changing priorities.
• Composure – maintain composure under pressure, manage stress.
• Attention to Detail – follow instructions, achieve thoroughness and accuracy.
• Computer Technical – proficiency in email, MS Word, Excel, and hotel-related systems.
• Training – share knowledge, teach others to perform tasks efficiently and safely.

Minimum of 5 years of leadership, management, or supervisory experience; college degree and/or equivalent work experience required.

Financial results, guest service scores, inspections, STAR reports; 90‑day performance review, ongoing feedback from supervisor, attendance, productivity, feedback from others.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.