Guest Experience Agent; Front Desk & Concierge
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-10
Listing for:
The Whitehall Hotel
Full Time
position Listed on 2026-07-10
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Whitehall Hotel in Chicago seeks a Guest Service Agent to warmly greet guests, check them in and out, and coordinate room assignments with the front desk to ensure a smooth arrival and departure. You will handle reservations, answer questions about local events and services, upsell hotel offerings, and maintain a professional appearance while delivering courteous, accurate service.
This role requires flexibility to work evenings, weekends and holidays and a commitment to guest privacy and
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