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Guest Experience Lead — Front Desk Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-15
Listing for:
3M HEALTHCARE
Full Time
position Listed on 2026-07-15
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services
Job Description & How to Apply Below
Sonesta is seeking a Front Desk Manager to lead front office operations, supervising desk staff and coordinating with departments to ensure guest satisfaction. You will act as Manager on Duty, manage VIP arrivals, and oversee daily guest services while upholding our GUEST service standards.
Qualified candidates will have an associate degree or equivalent, strong communication skills, and familiarity with Opera PMS. Bi-lingual abilities are a plus, with competitive pay and benefits.
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