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Guest Service Agent - Hilton Chicago
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-07-15
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-07-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet guests upon arrival and complete the check-in process, including verifying details and issuing keys;
Process guest departures by verifying charges, handling payments, and using the point-of-sale system;
Demonstrate knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries;
Promote hotel services and amenities to maximize revenue;
Respond to guest requests and resolve concerns with care and urgency
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