Door Staff​/Concierge​/Customer Service - Coverage

Now Hiring:
Luxury Door Staff / Concierge

Do you have the polish of a Ritz‑Carlton professional and the confidence to be the first impression in a luxury residential community?

We’re looking for exceptional Door Staff who can deliver five‑star service while keeping things running smoothly behind the scenes. This is not a typical front desk job—it’s a role for someone who thrives on excellence, multitasks with ease, and anticipates needs before they’re spoken.

This position is part of our temporary coverage team, supporting a select group of luxury residential buildings. Your schedule will fluctuate based on client needs, which may include evenings, weekends, or holidays. Flexibility is essential, as you’ll be stepping into different properties and ensuring each one receives the same five‑star level of service.

• Warmly greet and assist residents, guests, and visitors with a genuine, professional demeanor.
• Manage building access & security with discretion.
• Deliver concierge‑level support by assisting with deliveries, arranging transportation, and addressing resident requests, with thorough documentation to maintain seamless service and accountability.
• Handle deliveries, transportation requests, and resident needs like a pro.
• Anticipate needs and resolve issues before they arise, embodying a true hospitality mindset.
• Keep the lobby pristine and welcoming at all times.

• Experience in luxury hospitality, concierge, or front desk preferred.
• Impeccable grooming, communication, and service skills.
• Calm under pressure, quick on your feet, always professional.
• The ability to make every interaction feel five‑star.

• Competitive pay.
• Growth opportunities.
• Professional training to elevate your skills to a world‑class level.
• Be part of a team that sets the gold standard in luxury service.

Ready to bring hospitality excellence to the front door? Apply today and become the standard everyone else tries to match.

Pay Rate from $18 – $21/hr

• Valid Illinois PERC Card.
• Completion of the 20‑hour Security Guard Certification.
• High School Diploma or equivalent;
  College degree preferred.
• Minimum 2 years of experience in a high‑impact guest service environment; prior door staff experience is a plus.
• Self‑motivated with strong multitasking skills, while maintaining a calm and approachable presence.
• Proven ability to resolve issues with discretion and professionalism.
• Impeccable professional appearance paired with a positive, outgoing, and attentive demeanor.
• Customer‑service focused, with a genuine passion for delivering five‑star service.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.