Events Sales Manager - Star

Company Overview

For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.

Events Sales Manager – Big Star

Vice President of Catering and Events

Non-Exempt

The Events Sales Manager – Big Star should effortlessly have a "can-do" attitude to assist our organization in hosting events that enhance the Big Star’s image, improve client loyalty, and drive our brand-to-client experience. The ideal candidate for this role comes with creativity, organizational skills, and vision that will assist in amplifying and growing brand visibility.

The Event Sales Manager will be responsible for selling Private Dining Events at Big Star Wicker Park and Big Star Wrigleyville, Food Truck Events, and Offsite Events serving Big Star food and drinks. Event Sales Managers work conjointly with the VP of Catering and Events to organize, maintain event supplies, and procedural systems in order to execute unforgettable events for guests.

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Gains extensive knowledge of all menus, both food and beverage (including ingredients, cooking techniques, allergies and dietary restrictions, etc.)
• Attends weekly BEO meetings
• Updates all calendars and maintains consistent communication with event manager regarding availability
• Creates menus and signage for events
• Assists restaurant staff with setup and breakdown of an event when applicable
• Work closely with Event Chefs, Chef de Cuisines, Sous Chefs and Beverage Directors to maintain understanding and knowledge of all seasonal offerings with respect to food and beverage
• Gains knowledge of the POS system affiliated with charging events and ringing items for events
• Assists in fielding phone and email inquiries
• Conducts walk‑throughs and tastings for potential and booked semi‑private clients
• Always maintains a positive, and team‑oriented, demeanor
• Maintains composure and positivity when under pressure
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
• Adheres to all company safety and sanitation policies and procedures
• Assists other team members as needed or when business needs dictates

• Bachelor’s degree or four years of relevant work experience (preferred)
• 3-5 years of project management, experiential marketing and/or event experience in complex roles
• Food Handler Certification required
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to handle stress under pressure
• Ability to coordinate multiple activities with attention to detail
• Ability to work independently, with minimal supervision
• Ability to thrive in a fast‑paced environment while multitasking, re‑prioritizing projects, and communicating priority updates to Directors.
• Excellent organization and communication skills with a demonstrated ability to drive outcomes
• Experience with Triple Seat or/and Toast preferred
• A current and valid Driver’s License and means of transportation are required.

• Ability to be flexible with job demands and open minded when being asked to complete tasks
• Ability to operate and use all equipment necessary to run the restaurant
• Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
• Ability to work varied hours/days as business dictates
• Ability to stand for up to 8-10 hours a day
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.