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Luxury Front Office Lead — VIP & Guest Experience

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Hilton
Full Time position
Listed on 2026-07-18
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 63000 - 66000 USD Yearly USD 63000.00 66000.00 YEAR
Job Description & How to Apply Below

Waldorf Astoria Chicago is seeking an Assistant Front Office Manager to join our luxury hotel team in the Gold Coast of Chicago. The role involves overseeing daily front office operations, guest services, registration, and maintaining service standards to deliver exceptional experiences.

Responsibilities include tracking guest satisfaction, supporting revenue initiatives, providing ongoing team training, and ensuring a seamless VIP check-in/check-out experience for our valued guests.

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