Guest Experience Lead: Front Desk & Night Audit
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-23
Listing for:
Sonesta International Hotels Corporation
Full Time
position Listed on 2026-07-23
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Sonesta International Hotels Corporation is seeking a Night Audit Supervisor in Chicago, IL. The role supports Front Office leadership, ensuring courteous, efficient service while maximizing room revenue and occupancy.
You will oversee guest check‑in/out and nightly procedures, coordinate with departments, and maintain front desk operations. Responsibilities include monitoring VIP requests, operating the front desk system, and ensuring accurate reporting.
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