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Front Desk Manager | Guest Experience Leader
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-31
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Sonesta International Hotels is hiring a Front Desk Manager in Chicago to oversee MOD shifts, lead the front office team, and collaborate with other departments to ensure outstanding guest experiences. You will supervise staff, drive service recovery, and contribute to sales efforts and guest satisfaction.
The role requires an AA degree or equivalent and knowledge of Opera. Strong communication, leadership, and training skills are essential to deliver high-quality hospitality.
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