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Guest Experience Lead: On-Site Front Desk Supervisor

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: The Hotel at Avalon
Full Time position
Listed on 2026-08-03
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 39950 - 41328 USD Yearly USD 39950.00 41328.00 YEAR
Job Description & How to Apply Below

Hotel Chicago Downtown, Autograph Collection is seeking a Front Desk Supervisor to assist the Front Office Manager in overseeing daily operations, ensuring guest satisfaction and compliance with standards.

The role requires greeting guests, processing registrations, handling payments, answering calls, resolving issues, and supervising a team of guest service agents to provide exceptional hospitality throughout the guest journey.

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