Senior Group Sales Manager

Join us at Park Hyatt Chicago:
Where Your Sales Expertise Elevates Experiences to Unforgettable Heights!

ABOUT US:

At Park Hyatt Chicago, luxury is not just a standard-it's a philosophy. As the flagship property and first-ever Park Hyatt hotel, our legacy began in 1980 with a vision to offer understated elegance, curated design, and deeply personalized service. Today, that vision continues to define the Park Hyatt brand worldwide.

Situated on the iconic Magnificent Mile and overlooking historic Water Tower Park, Park Hyatt Chicago is a serene urban sanctuary where art, architecture, and hospitality converge. Following a $60 million transformation, our redesigned guest rooms and suites reflect the feel of a modern private residence, enhanced by world-class amenities including No

MI Kitchen, Lounge & Garden, No

MI Spa, and an acclaimed contemporary art collection.

We are proud to be recognized with a Forbes Four-Star Rating and recently named the #1 Hotel in Chicago by the 2025 Travel + Leisure World's Best Awards. As one of the most distinguished luxury hotels in the city, Park Hyatt Chicago consistently ranks among the top hospitality destinations in the U.S.

As part of the Hyatt family, we foster a culture grounded in empathy, excellence, and integrity. Our colleagues are empowered to bring their authentic selves to work each day and are united by a shared passion for creating exceptional guest experiences.

If you are inspired by purpose-driven hospitality and want to be part of a property that sets the global standard for luxury, we invite you to join us.

THE ROLE:

As Senior Group Sales Manager, you will serve as a strategic revenue leader and trusted brand ambassador for Park Hyatt Chicago. This senior-level individual contributor role is designed for a highly accomplished luxury sales professional who excels at driving group revenue, cultivating long-term relationships, and representing an iconic brand with confidence, integrity, and sophistication.

You will own the full group sales lifecycle-prospecting, strategy development, negotiation, contracting, and execution-while creating thoughtful, customized experiences that reflect the refined elegance of Park Hyatt. This role requires a balance of strategic thinking, financial acumen, and exceptional relationship-building skills within a high-touch luxury environment.

RESPONSIBILITIES (include but are not limited to):

* Drive strategic group revenue performance by developing and executing comprehensive sales plans aligned with Park Hyatt Chicago's business objectives and luxury brand positioning, consistently meeting or exceeding assigned revenue goals.

* Identify, qualify, and convert new group business while owning and growing a portfolio of key group accounts through targeted prospecting, strategic networking, industry engagement, and relationship-driven outreach that fosters long-term partnerships and customer loyalty.

* Lead the full group sales lifecycle by preparing, negotiating, and executing complex contracts that optimize occupancy, rate, and total revenue, ensuring alignment with the hotel's overall business plan.

* Collaborate cross-functionally with the Director of Sales, Events & Marketing, Director of Revenue Management, and hotel operations to align pricing strategies, respond to market conditions, and ensure accurate turnover and seamless execution of group programs and events.

* Serve as a senior brand ambassador and client experience leader by delivering refined, personalized service at every touchpoint; creating compelling proposals and presentations; and hosting site visits, hotel tours, FAMs, trade shows, client entertainment, and industry events.

* Provide sales team leadership and mentorship by serving as a senior resource and role model, participating in and leading sales meetings and presentations as appropriate, and supporting onboarding and development through knowledge-sharing and best-practice guidance.

to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

SALARY INFORMATION:

The base salary for this position ranges from $76,000 to $95,200. This range reflects the competitive compensation expected at Park Hyatt Chicago. Actual pay will be commensurate with experience.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

WE'RE OPENING DOORS FOR ALL:

No matter what career stage you're in, you'll find a home here h day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's…