PT) Agent Front Desk
Job in
Chicago, Cook County, Illinois, 60611, USA
Listed on 2026-08-09
Listing for:
IHG Hotels
Part Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Customer Service Rep
Job Description & How to Apply Below
IHG Hotels - 505 North Michigan Avenue - Responsibilities:
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests;
Check guests in, issue room keys, provide information on hotel services and room location;
Answer phones in a prompt and courteous manner, utilizing their name several times during the conversation;
Up-sell rooms where possible to maximize hotel revenue;
Record guest preferences in the system and assist with service recovery processes
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