Front Of House Managers And Supervisors

Broadway In Chicago Seeks Part-Time Front of House Managers and Supervisors

Broadway In Chicago is seeking qualified candidates for part-time House Manager, Assistant House Manager, and Supervisor positions to support Front of House operations across our downtown theatrical venues.

These leadership positions are responsible for overseeing Front of House operations during performances, ensuring exceptional guest service, supporting Front of House staff, and working closely with management to deliver a safe, efficient, and welcoming experience for all patrons.

This is a part-time position that requires a flexible schedule
, including evenings, weekends, Wednesday afternoons, and holidays.

We are currently hiring in preparation for our busy holiday season. Successful candidates must be available to work from Thanksgiving week through the end of the calendar year
, as this is our busiest performance period.

Following the holiday season, employees who successfully complete this initial period will transition into the regular Front of House scheduling rotation based on operational needs and availability.

• Comfortably managing up to 50 employees per shift
• Training, assisting and monitoring front of house staff
• Ensuring that all patrons have a safe and pleasant experience
• Providing excellent customer service
• Managing and troubleshooting ticket scanners
• Effectively communicating with all departments
• Effectively directing staff and patrons in the event of an emergency
• Completing show reports, schedules, and payroll

• Basic Microsoft Office skills
• Customer Service experience
• Excellent communication skills
• Ability to take and give direction
• Detail oriented
• Ability to multitask in a fast-paced environment
• A sense of urgency and the ability to prioritize tasks
• Ability to ascend and descend stairs is required
• Ability to deal effectively with a wide variety of personalities and situations.

The expected pay range for these positions is $19.00hr – $30.00hr.

• Healthiest You, telehealth benefits for employees and their households. Sick and Paid leave.
• Interviews begin the week of Aug 17th, Orientation the week of Sep 21st, Training Shifts the week of Sep 28th through Nov 1st.

Broadway In Chicago is an equal opportunity employer and is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. The organization strives to ensure a welcoming work environment where everyone belongs and is valued, encouraged & respected for their unique contributions.