PAA Residence (Overnight

The primary purpose of the public area/lobby attendant associate is to take ownership for the appearance and condition of the common areas and service areas in the residential tower, while keeping with all corporate and brand standards. Assists team in maintaining property in a manner that increases property values as well as owner and associate satisfaction. Communicates with residential owners, occupants, guests as required.

• General cleaning of the common areas including, but not limited to; the entrance way, lobby, elevator area, mailroom, hallways and service areas.
• Completes duties as directed and with appropriate supplies and equipment.
• Maintains a safe working area.
• Completes routine rounds in designated area several times per shift
• All cleaning equipment is routinely cleaned and kept in good condition.
• Complies with appropriate usage of cleaning equipment a nd supplies as directed.
• Communicates the need for supplies or repairs to equipment to the PA Supervisor/Assistant Tower Manager
• Assists where needed and as directed by PA Supervisor.
• Directs owners, residents or visitors within the hotel or tower.
• Directs all owner, resident and visitor requests to an appropriate party.
• Notifies PA Supervisor/Assistant Tower Manager of any issues in the common areas and service areas
• Assists in the move-in, move-out and delivery process for units.
• Ensures compliance of Trump Corporation policies and procedures as well as Brand Standards.
• Maintains a working knowledge of events and happenings within the tower and hotel.
• Speaks with and responds to owners, occupants and guests.
• Directs all owner, resident and visitor requests to an appropriate party.
• Performs other assignments as requested.

• Be familiar with residential departments and general functions
• Be familiar with Safety and Emergency policies and procedures
• Enforces Association rules and regulations in a professional and courteous manner
• Performs other assignments as requested.

• Assists in opening doors for and escorting owners, residents, and their visitors.
• Appropriately directs all deliveries to the loading dock and receiving room. Contractors, cleaning personnel and deliveries contractor or grocery should be through the loading dock area.
• It is imperative to notify the Assistant Tower Manager an y resident or guest that violates the building’s
• Participate in and interact with Hotel Operations, assist as necessary when requested.
• Participates in corporate activities and meetings, as necessary when requested.
• Performs other assignments as requested.

Frequency Key:
Never – 0 hours;
Rare – up to 1 hour;
Occasional – 1-3 hours;
Frequent – 3-6 Hours;
Constant – 6-8 hours

Physical Activity Frequency

Walking Constant

Crouching/Bending/Stooping Constant

Reaching Constant

Grasping Constant

Pushing/Pulling Constant

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Lifting/Carrying (20 lbs.) Constant

Travel Rare-Never

Assimilate into Trump Service Culture Standards through understanding, supporting and participating in all elements of Trumps Service Basics. Demonstrate working knowledge of the service standards.

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Please note that is that rubber soled shoes with a steel toe are recommended.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the

job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to read, listen and communicate effectively in English both verbally and in…