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Guest Experience Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Sonesta Hotels International Corporation in
Full Time position
Listed on 2026-09-09
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 37000 USD Yearly USD 36000.00 37000.00 YEAR
Job Description & How to Apply Below

Sonesta Hotels International Corporation is seeking a Guest Services Agent to warmly welcome guests at the front desk, handle check-ins/check-outs, and manage guest inquiries with accuracy and care.

You will process reservations and payments, coordinate with team members, and promote Sonesta hospitality standards during shifts. The role requires flexibility for mornings/evenings/weekends/holidays and a commitment to quality service.

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