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Hospitality Desk Lead: Member Experience & Operations
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-09
Listing for:
Midtown Athletic Clubs
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning
Job Description & How to Apply Below
Midtown Athletic Clubs is seeking an Hospitality Desk Manager to lead the desk’s daily operations and uphold exceptional member service. You’ll oversee staffing, training, and performance, ensuring policies are followed and concerns are resolved promptly.
You will drive team meetings, coaching, and on-floor leadership to create consistent, high-touch experiences for members and guests across the club.
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