Senior Catering Services Manager - Palmer House

Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Catering Services Manager , you're not just overseeing the planning and execution of catered events - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Grow catering market segments:
  Solicit new client relationships, develop proposals, and negotiate contracts to close new business
• Cultivate client relationships:
  Maintain strong connections with existing corporate and social accounts to secure repeat business
• Create exceptional experiences:
  Design creative menus and catered events that maximize revenue and elevate the guest experience
• Oversee event coordination:
  Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Guide team performance:
  Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

• A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership . A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The ideal candidate will also bring experience working on weddings and ethnic weddings, galas, high-end social events, and union events.