Payroll & Benefits Specialist

Build the future of food

At New Cold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting‑edge technology, we’re not just keeping up with the times —we’re pioneering smarter, more sustainable operations to keep the world’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward‑thinking environment? Join us!

$75,000 - $85,000

As a Benefits & Payroll Specialist at New Cold, you will play a critical role in managing employee benefits programs and supporting payroll administration across our North America sites. This position focuses on ensuring accurate benefits enrollment, compliance, and payroll processing within a fast‑paced, automated cold storage logistics environment. You will collaborate closely with HR and payroll to maintain seamless operations that support our workforce in highly automated warehouse settings.

• Administer employee benefits programs including health, dental, vision, retirement plans, and leave policies, ensuring compliance with federal, state, and local regulations.
• Support payroll administration by preparing, reviewing, and processing payroll data for accuracy and timeliness across multiple North America sites.
• Serve as backup to the Payroll Manager for running payroll cycles, including data validation, adjustments, and troubleshooting payroll discrepancies.
• Collaborate with HR, Finance, and Operations teams to ensure accurate employee data management related to benefits eligibility, payroll deductions, and timekeeping systems.
• Maintain and update benefits and payroll records using HRIS and payroll software, ensuring data integrity and confidentiality.
• Respond to employee inquiries regarding benefits, payroll, and related policies, providing clear and timely communication.
• Assist in benefits open enrollment processes, including communication, system updates, and vendor coordination.
• Generate and analyze reports related to benefits utilization, payroll metrics, and compliance audits to support continuous improvement.
• Coordinate with external vendors and insurance carriers to resolve benefits and payroll issues.
• Support compliance with regulatory requirements such as ACA, FMLA, and wage and hour laws relevant to the logistics and warehouse environment.

We are seeking motivated and forward‑thinking individuals who thrive in collaborative and fast‑moving environments. Our ideal candidate has:

• 3-5 years of experience in benefits administration and payroll processing, ideally within logistics, warehouse, or automated operations environments.
• Proficiency with HRIS and payroll systems such as Workday, ADP, Ceridian, or similar platforms – Experience with ADP is preferred.
• Strong knowledge of employee benefits programs, payroll regulations, and compliance requirements including ACA, FMLA, EEOC, and wage and hour laws.
• Experience supporting payroll cycles and serving as backup payroll administrator.
• Excellent analytical and Excel skills with the ability to manage data accuracy and generate detailed reports.
• Strong communication and interpersonal skills to effectively collaborate with cross‑functional teams and respond to employee inquiries.
• Detail-oriented with strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
• Ability to work closely with Payroll Manager and Sr. HR Manager, supporting North America locations with a customer‑service mindset.
• Familiarity with benefits enrollment platforms, vendor management, and compliance audits.

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• ADP certifications and/or Certified Payroll Professional (CPP) certification a plus.