People Consultant, HR​/Recruitment

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.

The People team focuses on building and maintaining high‑performing, inclusive teams across Stripe. We support managers and their teams primarily in the United States and Canada.

As a People Consultant, you'll partner with, coach, enable, and advise Stripe's people managers on a wide array of people‑related topics, impacting culture, performance, and employee experience.

• Manager
  
  Coaching:
  
  Provide targeted coaching and consulting to managers at various levels on topics such as performance management, career development, conflict resolution, and change management.
• HR Policy Expertise: Act as a subject‑matter expert on HR policies and processes to support managers and employees.
• Legal and Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations.
• People Programs: Support key talent‑management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening.
• Reorganization Support: Guide and advise on change‑management and communications for team restructuring efforts.
• Data and Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics.
• User Focus: Ensure excellent employee experiences through key life‑cycle stages, including onboarding and departure processes.
• Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity.

We are looking for someone who meets the minimum requirements to be considered for the role. Preferred qualifications are a bonus, not a requirement.

• 4–8 years of HR experience, including at least 3 years in a client‑facing HR role (e.g., HR Generalist, HR Business Partner, Employee Relations partner), or equivalent business‑facing experience.
• Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture.
• Working knowledge of employment legislation and practices in the United States, and experience working with legal counsel on complex employee matters.
• Strong analytical skills with the ability to diagnose problems using data and develop viable solutions.
• Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact.
• Excellent written and verbal communication skills in English, with the ability to communicate confidently with managers at all levels.

• Experience working in a rapidly growing technology company or large organization.
• Knowledge and application of AI tools.
• Knowledge of Canadian employment legislation and practices.
• Proven project‑management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule.
• Experience facilitating team‑effectiveness workshops with management teams.