Sr. Human Resource Business Partner

Senior Human Resource Business Partner

We are seeking an experienced and results-driven People and Culture business partner to align our HR initiatives and functions with business objectives and business needs.

The Senior Human Resource Business Partner is responsible for the successful integration and alignment of employees to business objectives, enhancing employee performance, supporting employee development, enhancing recruitment efforts, planning strategic People & Culture (P&C) initiatives, maintaining employee relations, implementing policies and practices, and overseeing wellness and health initiatives. Your experience in human resources management will aid our organization in adding value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.

Under the direction of the Director of People and Culture, this individual manages and directs the employee and labor relations program for the client site(s). Program activities include contract administration and interpretation and guidance/coordination of related management activities consistent with company. The Labor Relations People & Culture Business Partner serves as a key contributor to development and maintenance of comprehensive Human Resources policies and strategies;

manages administration of labor contracts; provides interpretation of labor contracts to managers, and employee; oversees processes for review and resolution of employee grievances. This role advises managers and employees on sensitive labor and employee relations matters, including grievance and arbitration procedures, performance issues and disciplinary actions; advises and assists managers in identifying employee relations issues and determining appropriate course of action.

Facilitates on-going communication and working relationships with employee representative organizations including coordination of joint labor-management committees.

Key Areas of Collaboration and Influence:

• Report to the People and Culture Lead and work in close partnership with the broader ISS/Guckenheimer People and Culture team, as well as Operational partners
• Communicate effectively with colleagues within business units and across the company so that information is disseminated effectively and participate in project groups and meetings as required
• Transfer best practice to further develop ISS Guckenheimer

Ideal Candidate

Experience:

• A minimum of 5 years Human Resource experience in support of multiple locations; 2+ years of experience in a union environment
• 3+ years of experience supporting hospitality, restaurant, food service, casinos, stadiums, arenas, and/or retail environments is ideal
• Experience with coaching management
• Strong employee relations experience
• Experience in employee training or Learning and Development required
• Experience with unionized workforce and labor relations preferred
• Strong knowledge of employment law(s), California experience required
• HR Certification such as PHR/SPHR (PHR-CA/SPHR-CA) preferred, GPHR a plus
• Bachelor's Degree in Human Resources, Business Management or another related field required
• Experience at interfacing at all levels throughout a matrixed or international organization
• Experience driving results in multiple countries/internationally
• Demonstrable global and cultural effectiveness
• PC literate – understanding of how to use the technology as a tool
• Ability to communicate with all levels within a client's management structure
• Good team player and manager
• Able to command credibility and be able to influence across cultures and varied levels of an organization
• Willing to travel up to 33%
• Bilingual (English/Spanish) is a plus

Key Accountabilities:

• Ensure implementation, standardization and utilization of policies, procedures, programs dealing with the specific activities of staffing, employee relations, onboarding, and business systems
• Plan, organize, direct, control or coordinate the personnel, recognition, and training activities of the account organization and partner with the ISS/Guckenheimer People and Culture team to ensure consistency
• Support the People and Culture…