Human Resources Operations and Benefits Specialist

Position Summary

Spencer Stuart is seeking a Human Resources Operations and Benefits Specialist to support day‑to‑day HR operations, providing operational support across key HR processes, including Benefits, Employee Relations, and Mobility/Immigration. The role partners with the HR Operations & Benefits Manager, HR Manager, Talent Partners, Compensation & Benefits Team, and external vendors to ensure a positive employee experience and compliance with U.S. employment regulations and benefit compliance.

• Respond to employee inquiries regarding HR policies, procedures, and programs, escalating issues as appropriate.
• Assist with compliance initiatives and cyclical processes such as audits and compliance reporting.
• Support the HR Operations & Benefits Manager with annual updates of HR policy and procedure documents and employee handbooks.
• Ensure all U.S. offices have current physical and virtual Labor Law Posters.
• Maintain CPR and AED certifications for the company every two years or as required by law.

• Act as the first point of contact for employee relations complaints, concerns, and inquiries.
• Assess severity, risk level, and urgency of cases.
• Conduct impartial investigations into complaints, interviewing employees, managers, and witnesses.
• Analyze findings and determine conclusions and next steps based on facts and company policy.

• Support the HR Operations & Benefits Manager with U.S. immigration and visa case administration (H‑1B, TN, OPT, STEM OPT).
• Track visa expiration dates, work authorization documents, and compliance‑related deadlines.
• Review formal documents for visa filing to ensure accuracy and confidentiality.

• Assist with administration of employee benefit programs, including medical, dental, and vision.
• Support open enrollment activities, benefits communications, and employee life‑event changes.
• Coordinate with benefits vendors and assist with monthly invoice review and reconciliation.
• Answer routine employee questions related to benefit plan eligibility, coverage, and enrollment.
• Maintain the firm’s COBRA process, sending notices and enrolling members as required.

• Support the Talent Acquisition team with recruiting activities, job postings, and offer letter preparation in Workday.
• Participate in Workday testing and process improvements.
• Support onboarding and offboarding processes, including I‑9 documentation and background checks.

• Optimize Workday platforms and other HR technologies, testing changes before go‑live.
• Reorganize Workday dashboards and the HR Company intranet page to keep documentation up to date.

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field.
• 3‑5 years of experience in Human Resources.
• Experience working with employee benefit plans and benefits administration processes.
• At least one year of experience with Employee Relations cases; ideally leading investigations.
• Familiarity with U.S. employment laws and compliance requirements.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication, interpersonal, customer service, and organizational skills.
• Professional maturity to handle confidential information.
• Fluent in English (written and spoken).

• Experience supporting U.S. immigration and visa cases (administrative or coordination support).
• Previous experience using Workday (HRIS).
• Additional language skills outside of English.

The base compensation for this position is $70,000–$75,000 per year, dependent on skills, experience, and qualifications. The position is eligible for the annual discretionary bonus program.

Benefits package includes:

• Retirement savings plan with discretionary profit‑sharing contribution and employer match.
• PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days), company holidays (12 days), and paid leaves of absence.
• Comprehensive health benefits: medical, dental, vision insurance, and healthcare flexible spending account.
• Life…