Senior People & Culture Generalist

Job Title: Senior People & Culture Generalist

Department: People & Culture

Reports to: Director of People & Culture

Job Type: Full-Time (Salary) Exempt)

Job Location: Chicagoland Area

Salary Range: $75,000 - $85,000 per year

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

• The People & Culture Senior Generalist serves as a strategic partner in supporting the organization’s people’s initiatives while ensuring compliance with all federal, state, and local employment laws. This position is responsible for administering employee benefits, leave programs, employee relations, HR compliance, performance management support, and day-to-day People & Culture operations.
• The Senior Generalist promotes a positive employee experience by exceptional customer service, ensuring operational excellence, and supporting the organization’s mission, vision, and values.

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

• Dedication - Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

• Benefits Administration
• Administer all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, and voluntary benefits.
• Conduct new hire benefits orientation.
• Manage annual Open Enrollment, including employee communications, education sessions, and enrollment support.
• Process qualifying life events and benefit changes.
• Reconcile monthly benefit invoices and ensure accurate payroll deductions.
• Serve as the primary liaison with benefit carriers and brokers.
• Respond to employee benefit inquiries in a timely and professional manner.
• Leave Administration
• Administer Family and Medical Leave (FMLA), ADA accommodations, Paid Leave, Personal Leave, Military Leave, and Workers’ Compensation.
• Coordinate leave documentation and maintain confidential records.
• Monitor employee leave balances and communicate with supervisors regarding employee status.
• Ensure compliance with federal and state leave regulations.
• Employee Relations
• Serve as a trusted resource for employees and managers regarding workplace concerns.
• Assist with investigations involving employee relations matters.
• Support performance management, coaching, corrective actions, and documentation.
• Assist with conflict resolution while promoting a respectful workplace culture.
• Compliance
• Maintain compliance with federal, state, and local employment laws.
• Ensure employee files and electronic records remain audit-ready.
• Monitor required compliance training and employee certifications.
• Support organizational compliance initiatives, including accreditation and regulatory audits.
• Maintain HR policies and recommend updates as regulations change.
• HR Operations
• Coordinate onboarding and offboarding processes.
• Process employee status changes within the HRIS.
• Maintain accurate…