Global Operations Leader

Requirements

• 8+ years of experience in Recruiting Operations, Talent Operations, or related roles
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• Proven track record of improving recruiting processes and driving operational excellence at scale
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• Strong experience with recruiting metrics, analytics, and performance management
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• Experience building enablement programs and improving hiring manager and interviewer effectiveness
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• Excellent stakeholder management and cross-functional collaboration skills
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• Strong program management and change management capabilities
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• A practical, data-driven mindset with a focus on execution and outcomes

• You will lead the evolution of our global recruiting operations function
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• In this role, you will partner closely with Talent Acquisition, People, Finance, and cross-functional stakeholders to improve hiring efficiency, elevate decision-making, and enhance the experience for candidates, interviewers, and hiring managers
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• This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth
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• You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business
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• If you view recruiting as a system of interconnected workflows and are excited about improving how teams hire through data, insights, and operational rigor, this role is for you
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• Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
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• Design and implement a recruiting coordination process that's scalable and efficient
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• Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
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• Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
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• Lead change management efforts to roll out new processes and ensure adoption across regions and functions
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• Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
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• Develop frameworks for structured interviewing, evaluation quality, and consistent decision-making
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• Create playbooks, training, and best practices that elevate hiring manager capability and interviewer performance
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• Partner with TA leadership to reinforce high standards for candidate experience and hiring outcomes
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• Define and track key recruiting metrics (e.g., time-to-fill, pipeline health, conversion rates, interviewer effectiveness)
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• Translate data into actionable insights that improve team performance and inform decision-making
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• Partner with Finance and TA leadership on hiring forecasts, capacity planning, and performance analysis
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• Build reporting frameworks that bring visibility and accountability to hiring outcomes
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• Partner closely with Talent Acquisition, People, Finance, and business leaders to align on hiring priorities and execution
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• Collaborate with systems and IT partners to ensure tools effectively support recruiting workflows (without owning the systems directly)
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• Act as a connective layer between strategy and execution, ensuring hiring goals translate into operational outcomes
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• Build, lead, and develop a high-performing Recruiting Operations team
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• Drive consistency and operational excellence across global recruiting teams
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• Serve as a strategic partner to TA leadership on performance, process improvements, and scaling the function
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• Create a culture of continuous improvement, accountability, and data-driven decision-making