Director of HR Operations

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year…1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position:Director of HR Operations

Location: Chicago, IL

Job :9149

# of Openings:0

Director of HR Operations

The Director of HR Operations leads the organization’s core people‑operations infrastructure, ensuring consistent, compliant, and strategically aligned execution across HR Operations and Governance, Employee Relations, and Total Rewards. This role builds governance frameworks, strengthens operational discipline, and partners with senior leadership to drive organizational health, risk mitigation, and workforce effectiveness. The Director oversees HR specialists and cross‑functional partners to deliver a seamless, equitable employee experience.

The ideal candidate brings analytical rigor, operational discipline, and a steady leadership presence with the ability to balance strategic vision and tactical execution.

HR Operations & Governance

Build and maintain HR policies, SOPs, and governance frameworks that ensure consistency, compliance, and operational excellence.

Oversee payroll operations, ensuring accuracy, timeliness, and compliance across multiple jurisdictions

Direct timely processing of all workers’ compensation, FMLA, Leaves of Absence, and unemployment claims by the HR team.

Ensure compliance with all local, state, and federal laws, EEO and OSHA reporting, collaborating with the VP HR and outside counsel as needed.

• Lead all aspects of People Operations, including compliance, policies, onboarding/offboarding, and process execution.
• Partner with HRIS teams to optimize systems, workflows, and data integrity across the employee lifecycle.
• Develop HR metrics, dashboards, and reporting for executive leadership and board committees.
• Lead continuous improvement initiatives to streamline processes, reduce risk, and enhance employee experience.

Ensure HR operations are audit‑ready, documentation is complete, and risk exposure is minimized.

Partner with Finance and Legal on tax, regulatory, and employment matters.

Total Rewards

Develop and lead a comprehensive total rewards strategy aligned with firm goals and professional services norms, serving as a trusted advisor to the VP HR, COO, Service Line Leaders, Finance team, and relevant internal committees

• Design and manage compensation programs including base pay, bonus programs, long-term incentive structures, and partner-aligned compensation models.
• Oversee equity-related administration, including tracking, reporting, compliance, and coordination with Finance and Legal.
• Lead annual compensation cycles including salary benchmarking, job architecture, incentive planning, and compensation budgeting.
• Oversee benefits design and administration, ensuring competitiveness, compliance, and an excellent employee experience.
• Partner with Finance, Legal, and HR leadership to ensure integrated, compliant, and data-driven rewards strategies.