Senior Human Resource Manager - Lead

Senior Human Resources Manager

The No7 Beauty Company is looking for a passionate Senior Human Resources Manager who will champion the entire team member experience, including:

• Partnering with the North American division and global HR colleagues on strategic people initiatives.
• Designing and rolling out programs to cultivate an inclusive culture.
• Ensuring HR operations are running effectively and in full adherence to regulatory and legislative compliance.
• Supporting the North America business to reach their commercial objectives whilst fostering a positive employee experience.

The Senior HR Manager will partner closely with the North American Leadership Team and global HR colleagues, leading the delivery of end-to-end HR operations with the support of a Payroll and Benefits Manager who will report to them. The ideal candidate is flexible in a constantly evolving environment and able to influence and communicate across every level of the organization.

This hybrid position is primarily based at our Chicago office, with a required on-site presence of at least three days per week.

Key Responsibilities

• Strategic Business Partnering:
• Lead the People Strategy:
  Partner with the Leadership Team and Global HR Director to define and execute a people strategy that supports commercial objectives.
• Organizational Development:
  Drive talent management, succession planning, and leadership development initiatives to build high-performing teams.
• Change Management:
  Act as a trusted advisor on organizational design, culture transformation, and change management as the business evolves.
• Operational Excellence & Governance:
• Operational Oversight:
  Maintain accountability for the end-to-end HR lifecycle. Oversee the work of the Payroll & Benefits Manager to ensure flawless delivery of payroll, benefits administration, and compliance.
• Total Rewards Management:
  Lead the healthcare benefit agenda to ensure affordability and competitiveness. Oversee 401(k) governance, ensuring appropriate trustee reviews and compliance with fiduciary standards.
• Matrix
  
  Collaboration:
  
  Navigate the Boots ecosystem, working closely with global HR counterparts to leverage shared services (where applicable) and identify opportunities for cross-pollination.
• Data & Insights:
  Provide robust management information and HR metrics to drive evidence-based decision-making.
• Legal
  
  Collaboration:
  
  Partner with the Legal department to navigate complex employee relations matters, investigations, and policy updates, ensuring the business remains compliant.
• Culture & Employee
  
  Experience:
• DE&I Leadership:
  Champion Diversity, Equity, Inclusion, and Belonging efforts within the North American market, translating global goals into local action.
• Employee Relations:
  Serve as the escalation point for complex employee relations matters, providing guidance that balances business risk with empathy and fairness.
• Engagement:
  Design and roll out programs that cultivate an inclusive, high-engagement culture in a hybrid working environment.

A bit about you…

• Experience &
  
  Qualifications:
• 5 to 7+ years of progressive HR experience, with specific exposure to the CPG or Retail industry preferred.
• Deep understanding of local, multi-state, and federal employment regulations and laws.
• Experience managing or mentoring HR professionals (direct reporting experience preferred).
• Proven ability to work in a matrix organization, taking directions from a global team while operating with autonomy locally.
• Strong command of HRIS concepts and MS Office (Excel, PowerPoint, Word, etc.).
• Core Competencies:
• The ability to "zoom out" for strategy and "zoom in" to support the team with operational delivery when needed.
• Exceptional listening skills with the ability to influence senior stakeholders and coach employees at all levels.
• Comfortable working in a changing fast-paced environment; able to navigate ambiguity with a positive, solution-oriented mindset.
• A demonstrated commitment to high-quality internal client service.

A bit about us…

We are No7 Beauty Company, a division of the Boots Group, a modern consumer goods company with purpose, that combines the best of traditional companies with the vibrancy and pace of a new digital-first…