Vice President, Global Human Resources Technology & People Operations

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Team Overview

At Trans Union, Human Resources is at a pivotal point in the evolution of our global function. This newly created leadership role will define and execute our HR technology and operations vision, ensuring our processes and platforms, including Workday, enable strategic growth, operational excellence, and AI-driven transformation.

This role reports to the Chief Human Resources Officer and partners closely with Global Technology, HR Centers of Excellence, HR Business Partners, and enterprise functions. This is a highly visible, enterprise leadership role shaping the future of HR at Trans Union.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

We are seeking a strategic, results-driven Vice President, Global HR Technology & People Operations to lead the next chapter of our global HR technology and operations strategy. This role brings together HR technology strategy, people data and analytics, and people operations to deliver a modern, efficient, and data-driven employee experience.

* Own the HR technology vision, strategy, and multi-year roadmap for the full HR tech stack, aligned to enterprise technology standards and business priorities

* Serve as the senior-most HR executive voice for Workday and HR technology strategy, clearly articulating needs, tradeoffs, and value

* Act as a strategic bridge between HR and Global Technology, strengthening collaboration and shared accountability

* Lead the strategic direction and functional roadmap for the global Workday platform, ensuring alignment to HR priorities

* Lead HR technology demand management and portfolio prioritization, balancing impact, capacity, risk, and cost

* Provide executive oversight of major HR technology initiatives and ensure delivery of measurable business and employee outcomes

* Own HR change strategy for technology and operations initiatives, driving adoption and embedding new ways of working

* Drive expansion of global People Operations and advance a scalable shared services delivery model to improve consistency, efficiency, and employee satisfaction

* Lead continuous improvement across HR services using Lean principles, automation, and AI-enabled solutions to reduce manual work and improve cycle times

* Set the enterprise people analytics vision and roadmap, defining critical workforce insights to inform executive and board decisions

* Translate workforce data into clear, decision-ready insights that shape strategy, investment, and operating model choices

Required Knowledge and Experiences

* Significant leadership experience in HR technology, enterprise systems, or HR Operations and Shared Services in a global environment, with a track record of defining strategy, driving change and delivering results

* Strong understanding of how HR technology drives business outcomes, applied to shape strategy and investment decisions

* Experience partnering with enterprise IT organizations in a shared accountability model, used to align stakeholders and drive execution

* Experience with HR data governance and analytics, ensuring data quality, compliance, and actionable insights

* Bachelor's degree or equivalent experience required; advanced degree preferred

Required Technical Skills

* Workday HCM (Human Capital Management) expertise, including platform strategy and change leadership

* People analytics and data tools used to deliver dashboards and insights

* Knowledge of HR data governance and enterprise data architecture

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

* Experience with complementary HR tools such as Cornerstone OnDemand, Medallia, or Visier

* AI (Artificial Intelligence) and automation applied to HR service delivery

* Lean process improvement and workflow optimization

* Shared services model design and service delivery transformation

* Change management…