Bilingual People Operations Generalist

Bilingual People Operations Generalist

Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location:

• Chicago Food Factory: 2136 South Peoria Street Chicago, IL 60608 | Monday to Friday

Responsibilities:

• Support full-cycle recruitment activities, including job postings, candidate screening, interview coordination, and hiring logistics.
• Facilitate new hire onboarding and orientation, ensure I-9 compliance, and manage offboarding processes including exit interviews and separations.
• Manage intake and resolution of employee concerns, conduct internal investigations, and partner with the People Operations Manager to advise leaders on conflict resolution and appropriate actions.
• Ensure compliance with all applicable federal, state (including Chicago), and local employment laws and regulations.
• Assist with employee benefits enrollment, changes, and respond to employee inquiries in a timely manner.
• Support performance review cycles and assist managers with documentation and administration of performance improvement plans.
• Coordinate and track required compliance and professional development training programs to ensure completion and effectiveness.
• Partner with staffing agencies to ensure adherence to company policies, onboarding standards, and required training compliance.
• Partner with corporate teams to maintain HR systems, ensure data accuracy, and generate reports to support business needs.
• Communicate, interpret, and consistently enforce company policies and procedures across the organization.
• Administer employee leave programs and ensure compliance with applicable laws (e.g., FMLA, ADA and state-specific leave requirements).
• Support workplace safety initiatives, partner with operations on safety programs, and assist with workers' compensation case management and tracking.
• May travel, as needed, to support People Operations initiatives at other locations, including out-of-state sites.

Qualifications:

• Bachelor's degree in Human Resources or related field preferred.
• 2-5 years of Human Resources, administrative, recruiting, or employee support experience required.
• Knowledge of State and Federal Labor laws strongly preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Ability to speak and write in Spanish required.

Work Environment:

• Office and food manufacturing environment depending on business needs.
• Will require walking the production floor and interacting with hourly workforce.

Why you should join our team:

• Power of
  
  Collaboration:
  
  Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards:
  Reap the benefits of a comprehensive compensation package with a bonus plan and group health benefits that recognize your outstanding contribution.
• Ignite Your Potential:
  Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity and Inclusion:
  We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
• Lead the Sustainability Revolution:
  As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.