Talent and Organizational Development Manager

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our more than 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

The Talent and Organizational Development Manager is responsible for building, managing, communicating, and executing a talent development strategy. This person will conduct a thorough needs assessment to design, develop, and implement a variety of training programs and processes, ensuring alignment with NICB’s culture and strategic plan.

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in‑person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures. The ideal candidate will reside in the Chicagoland area.

• Develop, implement, and maintain a talent development strategy and framework to align with NICB’s culture, strategic plan, and business needs.
• Conduct a comprehensive needs assessment to highlight areas for growth and desired capability‑building, as well as skill gaps. Utilize results to develop and implement talent management initiatives to include onboarding programs, employee training, career development, supervisory/management training, and leadership development.
• Design and develop (internally or combined with external partners) thoughtful, targeted, and effective training and development programs that meet the identified organizational needs and future growth.
• Deliver engaging training programs using a variety of platforms to meet diverse learning needs in a largely remote and dispersed workforce.
• Conduct ongoing evaluations to assess program effectiveness and recommend modifications for future programming
• Support training needs of the performance management cycles (goal setting, midyear reviews, year‑end reviews), including enhancing instructional materials and building out development plans.
• Develop and partner with department leads to develop organizational onboarding program.
• Partner with the VP, HR to develop and execute succession planning to ensure a pipeline of future leaders. Collaborate with leadership to identify high‑potential talent and create development plans to prepare them for key leadership roles.
• Advise and coach leaders on talent development best practices, offering insights and guidance.

• Bachelor’s Degree in Human Resources, Organizational Development, or related field required.
• 5-7years of experience in Talent Management, Training, Leadership Development, and/or Organizational Development required.
• 5+ years of hands‑on designing, developing, and facilitating training programs required.
• Leadership Development Certifications (e.g. DDI, Certified Situational Leadership® Trainer) and Assessment Certifications (e.g. MBTI, DiSC, Strengths Finder) a plus.
• Experience with ADP Workforce Now, Linked In Learning, and Learning Management Systems preferred.
• Experience with building and maintaining SharePoint sites preferred.

• Strong training facilitation and presentation skills
• Resourceful and willing to research new and/or enhance existing initiatives
• Exceptional verbal and written…