Human Resource Manager

TCA Health, Inc. NFP

Job Title:

Human Resources Manager
Department:
Human Resources

Reports To:

Chief Executive Officer
FLSA Status:
Full Time Exempt
Salary: 85,000 - 90,000

TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago’s leading Federally Qualified Healthcare Centers.

TCA C.A.R.E.S.

• Compassion: We are kind, considerate, and caring.
• Accountability: We take ownership for each person’s experiences.
• Respect: We treat each person with dignity.
• Excellence: We seek the highest level of performance in all we do.
• Service: We deliver high - quality services and access to care that uplifts our communities.

The HR Manager is responsible for the day-to-day coordination and management of the HR Department and providing support for management and employees of the organization in the areas of Recruitment;
Hiring & Onboarding;
Record-keeping, Credentialing; HR Reporting;
Benefits Administration;
Employee Communications & Recognition;
Employee Relations;
Time & Attendance;
Leave Administration;
Payroll, Compensation & Performance Management; and Disciplinary and Termination actions.

• Creates, updates, and completes New Hire Checklist and Employee Files, both hard copy and electronic.
• Facilitates the Credentialing process (see section below).
• Distributes "Welcome" communications, onboarding, and information requests to new hires.
• Prepares and distributes New Hire Notices.
• Coordinates Pre-Hire Drug Screens, Titers & Physicals for clinical staff and oversees communication of results.
• Prepares onboarding schedules (coordinates with Hiring Manager), packets and coordinates locations and meeting set up where needed.
• Conducts HR onboarding for new hires and ensures completion of new hire packet with employee.
• Ensures completion of Mandated Reporter Training.
• Trains new hires on Payroll system access and use.
• Updates Org Chart and Staff Directory.

• Establishes standard set-up for employee filing, both electronic and any hard copy files needed (minimal) and keeps files up to date.
• Supports the credentialing process for providers and other licensed staff by working with the Credentialing vendor to notify and follow up with employees for whom credentialing is required; and ensures organization properly maintains all required documentation.
• Runs and analyzes HR and Payroll reporting from ADP as requested.

• Communicates new and updated employment-related policies.
• Updates the Employee Handbook.
• Creates and maintains the employee recognition program.
• Coordinates publication of the monthly employee newsletter.
• Determines documentation to be uploaded to staff and supervisor folders.

• Answers employee questions regarding policies and other issues.
• Resolving conflicts between staff and staff/supervisors.
• Conducts intake for employee grievances and complaints.
• Conducts workplace investigations.
• Advises Supervisors on appropriate handling of employee issues and disciplinary situations.

• Monitors attendance and approvals for PTO in the system.
• Handles attendance related disciplinary issues and documentation.
• Ensures set up of appropriate level of accruals for PTO, CME-PTO and Leave banks.
• Handles intake, administration, approvals, disposition and tracking of LOA/Extended Leave requests.
• Handles administration and approvals for Military Leaves, Jury Duty, and Bereavement requests.

• Prepares annual benefits census.
• Prepares documentation needed for discrimination testing needed for insurance and retirement plans.
• Enters enrollments, qualifying events, and terminations into the various insurance sites.
• Administers enrollment and terminations for the 401(k) plan in the system and…