Workplace Experience Specialist Job Chicago area,Illinois USA,HR/Recruitment

As a Workplace Experience Specialist, you will play a critical role in shaping the employee experience across our offices
You will create environments where employees can do their best work, feel connected to our culture, and receive seamless support throughout their journey at Vivid Seats
This position plays a key role in supporting workplace operations and employee experience across our Chicago headquarters and additional office locations, including Coppell and Las Vegas
Working closely with the Workplace Experience Manager, this position helps ensure our offices are welcoming, organized, and operating efficiently
Through a combination of workplace coordination, employee engagement, communications, and operational support, this role contributes to creating a positive and productive employee experience
Workplace Operations & Facilities
Support workplace operations for Chicago, Coppell, and Las Vegas
Coordinate day-to-day office operations, ensuring workplaces are safe, functional, organized, and welcoming
Partner with building management, security teams, and service providers to address facility needs and workplace improvements
Maintain office supplies, food and beverage programs, deliveries, inventory management, and workplace amenities
Coordinate maintenance, repairs, security access, and vendor relationships across locations
Support workplace safety initiatives, emergency preparedness, and compliance requirements
Employee Experience & Engagement
Support and create meaningful workplace experiences that foster connection, collaboration, and employee engagement
Coordinate engagement activities, office events, leadership visits, celebrations, and community-building initiatives
Partner with the People Team to support onboarding experiences and key employee lifecycle moments
Help maintain a workplace environment that reflects Vivid Seats’ culture, values, and employee experience goals
Communications & Resource Tools
Draft workplace and employee communications that are clear, engaging, and informative
Support company-wide and location-specific communications, newsletters, announcements, and employee resources
Maintain workplace information, workplace signage, guides, and employee-facing resources to ensure accuracy and consistency
Assist with the administration and maintenance of workplace systems and tools, including visitor management, workplace scheduling, and employee resource platforms
Help identify opportunities to streamline processes, improve employee services, and enhance workplace operations
Gather employee feedback and workplace data to support continuous improvements and informed decision-making
Success in this role requires a proactive mindset, strong organizational skills, exceptional communication, and a passion for creating experiences that positively impact employees every day
How your role expectations will progress as an in the first 30, 90, and 180 days:
30 days in:
Complete new hire orientation, gaining the resources you need to be successful
Learn how the Vivid Seats organization operates and how you’ll contribute to providing great experiences for our customers
Acclimate team and company norms, business objectives, and principles
Meet with Vivid Seats employees to begin understanding their office needs and regular office functions
90 days in:
Contribute to our approaches, methods, or technologies to support overall office goals and drive team efficiency
Maintain, harvest and aid internal and external vendor relationships to improve the office working environment
Independently draft company wide employee communications that are engaging and sharp
180 days in:
Apply methods to execute individual tasks that positively impact the team
Actively contributes to larger team and People Team objectives
Strengt…