Programs Strategist

Sprout Social is looking to hire a People Programs Strategist to the People team.

At Sprout Social, our People team builds the foundation that allows our global talent to power the future of customer connection. We are the champions of Sprout's culture, ensuring that as we scale as a leader in social intelligence, our people remain our greatest competitive advantage.

We operate at the intersection of strategy and execution, driving impact across Talent, Total Rewards, People Operations, and Employee Experience. You'll join a collaborative team focusing on world-class experiences that make Sprout a premier employer of choice. If you're someone who wants to master your craft while helping others build careers they love, this is where you can make a lasting impact.

Imagine playing a pivotal role in how people experience Sprout - from the day they accept an offer to the day they step into a new role. As our People Programs Strategist, you'll design, support and run some of the key experiences that welcome new hires, mark key milestones across the employee journey, and help people understand and grow their careers.

Your work directly shapes how people feel connected to Sprout's culture, how confidently they navigate their first months, and how clearly they see a path forward.

• End-to-End Onboarding Ownership:
  Design and deliver an incredible, seamless onboarding experience for global team members, leading engaging sessions that connect new hires to our culture, teams, and HQ.
• Cross-Functional Collaboration:
  
  Partner with Talent Acquisition, IT, HR, and department leaders to align day-one logistics and key manager touchpoints for a smooth transition.
• New Hire Support:
  Serve as the primary, go-to guide for new hires, navigating questions around tools, systems, learning, and culture.
• Continuous Improvement:
  Gather and analyze employee feedback to identify operational bottlenecks, optimize onboarding workflows, and support broader culture initiatives.

• Execution Excellence:
  Manage day-to-day operations and cross-functional logistics to support seamless, high-quality moments across the employee lifecycle.
• Scalable Playbooks:
  Build standardized playbooks and leverage automation to streamline logistics for key milestones (anniversaries, promotions, values recognition), ensuring a consistent, high-touch experience company-wide.
• Cross-Functional Enablement:
  Partner with stakeholders to guide and support experience design, maintaining quality and cultural alignment even when not leading primary delivery.
• Community & Inclusion Advisory:
  Serve as the primary day-to-day operational partner for 50+ Community Resource Group (CRGs) leaders, directing end-to-end leader life cycles, budget management, platform administration (Deed, Workramp), and communication strategies to amplify group initiatives company-wide.

• Cross-Functional Talent Support:
  Partner with People leaders to help roll out core talent programs, like performance reviews, team calibrations, and retention plans and using AI tools to make the process smoother for everyone.
• Agile Execution:
  Step in as a flexible operational partner across the People team and business units to troubleshoot issues, fill gaps, and keep key programs running flawlessly.

• 4+ years of experience in talent, learning, employee experience, culture or related fields
• Demonstrated ability to facilitate engaging, culture-first experiences
• Strong project management skills with the ability to manage multiple initiatives and deadlines simultaneously
• Excellent written and verbal communication skills for building clear playbooks and guides
• Ability to work independently while collaborating across organizational boundaries
• Ability to work from Sprout's Chicago office for in-person events and onboarding
• Experience working in distributed or remote-first environments

• Background in onboarding, employee experience, culture, or talent development
• Experience with tools like Culture Amp, Perceptyx, Lattice, Work Ramp, or similar platforms
• Familiarity with change management principles for rolling out new programs
• Familiarity with career frameworks and learning principles
• Experience in technology or SaaS companies

• Shadow your manager and team members across current programs to understand history, stakeholders, and cadence
• Meet…