Senior Resource Manager

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s. In 2026, VML was named

Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of [WPP]  http:/ ;!!lA!

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82rGb__dP7Y$, the trusted growth partner for the world’s leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit  and follow along on Linked In #WeAreVML.

Where you shine

• This person will support the VML resource management department in areas such as:
  • Providing exceptional service as a reinforcement for the main office receptionist.
  • Aiding in the process of coordinating meetings and booking conference rooms.
  • Assisting with vendor and purchase order requests.
  • Processing timesheets and expense reports for some of VML executive leadership team.
  • Handling and supporting additional tasks and projects as needed.

What your success will look like

• Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability
• Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams
• Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels
• Alerts capability leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve
• Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads.
• When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support.
• Partners with operations to review monthly utilization reports and share insights and action plan with leadership
• Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers
• Works with project management functions to ensure internal resourcing platforms are maintained
• Overall focus on optimizing talent in balance with constant changes to organizational priorities
• Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent
• Is actively working to maintain a balance between agency margin goals, employee’s ability to do their best work all while being a profitable organization
• Actively work with department leads and HR to ensure mobility of talent within the agency and network
• Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends
• Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture

Who you are and what you bring

• 3+ years of resource management experience in advertising/marketing industry
• Firm grasp of the processes within an agency environment and a…